Overview
Your Member Centre is your online account. It’s the place where you can see your benefits, submit claims, update your information, and manage your dependants anytime, anywhere!
This article provides an overview of how to set up your Member Centre. For step-by-step how-tos, we’ll link to more detailed articles.
The details
Getting setup
Once you are added to a Plan, you’ll get a Welcome email.
- Open the email
- Click the Setup button
- Create a password
- Add your information and banking details for direct deposit
- Add dependants if your Plan allows it
If you don’t finish everything right away, don't worry! You can always log in later and update things!
Forgot your password? Check out How do I log in or reset my password? This article will show you how to get back in!
What you can do in your Member Centre
Menus and clickable resources are available from your dashboard to access more detailed information about your Plan and make updates to your account.
You can also:
- Check your benefit balances
- Submit and track claims
- View your benefit details
- Update your personal email or address
- Add or deactivate dependants
- Update banking details
You can check who qualifies as a dependant here:
- Understanding qualified dependants for Spending Accounts
- Understanding qualified dependants for Enhanced Health Blends (ehb), Peace of Mind, and Accessory Benefits
- Managing dependants in your Member Centre
Keep your account up-to-date
Make sure your email address and direct deposit details are current. This way, we’ll always be able to reach out to you – and ensure your reimbursements get to your bank account!
We use the email in your profile to send updates and login links. You can add more than one email but make sure your personal email is your primary. That way you won't lose access if a work email changes.
Updating or adding emails is fast and easy and keeps everything running smoothly.
These articles can help you make sure you’ve added all the right direct deposit information:
Anything else?
If you need help signing in or finding something, we’re happy to help! Just reach out via the Support Form in your Member Centre or say hello@blendable.ca!