Overview

Your Member Centre is your online account. It’s the place where you can see your benefits, submit claims, update your information, and manage your dependants anytime, anywhere!

This article provides an overview of how to set up your Member Centre. For step-by-step how-tos, we’ll link to more detailed articles.

The details

Getting setup

Once you are added to a Plan, you’ll get a Welcome email.

  1. Open the email
  2. Click the Setup button
  3. Create a password
  4. Add your personal information 
  5. Add banking details for direct deposit
  6. Add dependants if your Plan allows it

Pro tip: add all your details from the get-go! Reimbursements are sent by direct deposit, so double check those banking details to make sure your funds flow smoothly into your account.

Forgot your password? Check out How do I log in or reset my password? This article will show you how to get back in!

What you can do in your Member Centre

Menus and clickable resources are available from your dashboard to access more detailed information about your Plan and make updates to your account. 

You'll be able to submit and review claims, add dependants and keep your personal information up to date. Additionally, you'll find more information about your Plan features and have quick access to reach out to our team via a handy dandy Support Form. 

You can check who qualifies as a dependant here:

Read more about your Member Centre in this article. 

Keep your account up-to-date

Make sure your email address and direct deposit details are current. This way, we’ll always be able to reach out to you, and ensure your reimbursements get to your bank account! 

We use the email in your profile to send updates and login links. You can add more than one email but make sure your personal email is your primary. That way you won't lose access if a work email changes.

Updating or adding emails is fast and easy and keeps everything running smoothly.

These articles can help you make sure you’ve added all the right direct deposit information: 

Forgot your password? Check out How do I log in or reset my password? This article will show you how to get back in!

Anything else?

If you need help signing in or finding something, we’re happy to help! Just reach out via the Support Form in your Member Centre or say hello@blendable.ca!

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