Overview
Sometimes you might submit a claim for more than the balance currently available in your Health Spending Account (HSA). When that happens we’ll process a partial reimbursement, so you’ll still be reimbursed for as much as possible right away!
Any outstanding reimbursement on your claim will stay on hold until there are enough funds in your account to reimburse it fully, or until your benefit period ends.
This way, you don’t need to worry about re-submitting your claim or losing track of what’s still outstanding. We’ll handle it for you.
The Details
How partial reimbursements work
If your account has enough contributions to cover the total amount of your claim, we’ll reimburse it in full. If it doesn’t, we’ll reimburse up to what’s available now and leave the rest pending.
Once new contributions are added, we’ll automatically finish reimbursing your claim as long as it’s still within your benefit period and you remain active on your Plan.
Depending on your Plan setup, contributions may arrive monthly, quarterly, or annually.
Benefit periods matter
Your benefit period is like a time window for using HSA contributions. If more contributions come in during that window, we’ll use them to cover the rest of your claim.
If the window closes before enough contributions are available, the outstanding balance can’t be reimbursed.
Example
Let’s say you have $80 available in your HSA, and you submit an eligible claim for $100.
- We’ll reimburse $80 right away.
- The remaining $20 will be reimbursed once new funds are added (and before your benefit period ends).
On the other hand, if you submit a claim for $80 when you have $100 available, we’ll reimburse the full amount immediately.
Submitting vs. saving in draft
If you submit a claim that’s larger than your balance, we’ll reimburse what we can and schedule another payment when funds become available. If you’d rather wait until you have enough funds for a full reimbursement, you can save your claim in draft mode and submit it later.
Anything Else?
You don’t need to track or resubmit claims for the remaining balance. We’ll automatically handle that for you by setting up reimbursements as funds become available.
Once your claim is set for a partial reimbursement, you’ll see the status set to ‘PROCESSED: Partial Reimbursement Pending’ in your Member Centre. You can learn more about Claim Statuses in this Help Centre article.
Always keep an eye on your benefit period dates! They’re key to ensuring your full claim can be reimbursed. Pro tip: From your Member Centre dashboard, click HSA feature > Feature contributions to see your contribution amount and frequency.
Still have questions? Use the Support form in your Member Centre to send us a message or send an email to hello@blendable.ca and our Customer Experience team will be happy to help you!