The article below will help you understand how we applied Claim Fees in the past, but good news - as of 2024-09-01 we are no longer applying claim fees to any reimbursements!
Before 2024-09-01, most Health Spending Account types were subject to a small claim processing fee for claim reimbursements. While some Plans had alternate arrangements, if your Plan includes one of the following features, a claim fee was typically be applied to each claim submission:
- HSA Classic
- HSA Select
- HSA Rollback
- HSA Rollover to RRSP
- HSA Wellness Blend
- HSA Wellness Exclusive
The typical claim fees applied were:
$3.25 + tax for a claim submitted online
$3.75 + tax for a manual claim submitted by email, mail, or fax
$10.00 + tax for cheque reimbursement
Note: these fees are subject to change without notice
Have questions?
You can submit a support request by clicking on the support link via your online Member Centre.