This article explains how billing is impacted when you add or remove Plan Members from your Blendable benefits plan.
To learn how to add or remove Plan Members, check out this article.
In our agreements we note that Blendable needs to be notified immediately of any Plan Member changes. It’s important that your members get the coverage and claim reimbursements they’re expecting, and your billing is correct so you can stay on-budget.
You can update your Plan Members (and notify Blendable) by adding or removing them in your Plan Centre. Need a reminder about how to use the Plan Centre? There’s an article for that!
So, what will you, as the Plan Sponsor or Plan Admin, see on your billing after you’ve deactivated a member?
Plan Member activations
When you add a Plan Member to your plan, any HSA contributions, Peace of Mind Premiums, and Accessory Benefit fees will be applied to your next bill.
Plan Member deactivations
If the effective date is less than 30 days ago
We immediately take care of any benefit costs that the Plan Member is no longer entitled to:
- Any monthly HSA contributions the Plan Member is not entitled to (contributions for the month in which they were deactivated) are returned to the Plan Sponsor Company, along with any applicable fees and taxes.
- Premiums and fees for Peace of Mind or Accessory benefits will be returned to the Plan Sponsor Company.
For HSAs, we then wait until the 30-day claim submission cutoff period is over, then deal with any unused funds accordingly:
- HSA Rollback – unused funds are returned to the Plan Sponsor Company
- HSA Rollover – unused funds are returned to the Plan Sponsor Company or invested in the Group RRSP (depending on the direction given at Setup)
- HSA Classic – unused funds remain in the Plan Member’s account until exhausted
- HSA Enhanced – we remove the allowance remaining for the Plan Member
If the effective date is more than 30 days ago
We immediately take care of any benefit costs that the Plan Member is no longer entitled to:
- Any monthly HSA contributions the Plan Member is not entitled to (contributions for the month in which they were deactivated) are returned to the Plan Sponsor Company. Fees and taxes will not be returned.
- Premiums and fees for Peace of Mind or Accessory benefits will be returned to the Plan Sponsor Company for up to 4 months. We cannot return more than 4 months of premiums and fees.
Since we will have already passed the 30-day claim submission cutoff, we also immediately deal with unused HSA funds according to the HSA type:
- HSA Rollback – unused funds are returned to the Plan Sponsor Company
- HSA Rollover – unused funds are returned to the Plan Sponsor Company or invested in the Group RRSP (depending on the direction given at Setup)
- HSA Classic – unused funds remain in the Plan Member’s account until exhausted
- HSA Enhanced – we remove the allowance remaining for the Plan Member
How these changes affect your billing
All changes from Plan Member deactivations will appear on the next bill as a credit in the “Previous Period Adjustment” column.
For plans with monthly billing, we will apply a credit to return the funds unless the amount is larger than 3 months of billing. If this is the case, we may issue a refund instead.
For plans with annual billing, we will issue a refund instead of holding a credit until the next bill.